Thanks Comcast

April 11, 2008 at 12:53 pm Leave a comment

This past Saturday Comcast was having some issue with their Internet connections in my area (South Central PA). So this week I got the e-mail below.

Comcast Letter

Here is my Reply:

Dear Jim:

Thank you for the apology. It really meant alot. Next time offer me something free. A T-Shirt a credit on my bill something. Because of your unreliable network I lost out on the opportunity to join my WOW raiding party for some wild LAN gaming. I also lost my eBay auction for the 1986 vintage Commodore 64 with the cassette tape data drive!

When I had my service with BlazeNet and Suscom Dan and Todd never had an outage this long. Too bad you didn’t keep them!

Sincerely,

Chuck

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